Products

  Phoenix and Dragon
 Shipping Information and Return Policy 
 


Return Policy

Shipping Information:

If you have special requirements please let us know in the shipping notes. We may be able to rush your delivery if you
request it, depending on a variety of factors.


Standard Ground Shipping (4.95 and up)
UPS 3 to 7 business days - usually,
no delivery date is guaranteed with this shipping method!
(48 contiguous states only.) Special circumstances may apply to your
order, in which case you will be contacted prior to billing.
International shoppers should select "International" as their shipping
option.
 
For an order of up to: Shipping costs
$ $
$ $
$ $
$ $
$ $
$ $

Express 2nd Day ($14.95 and up)
Guaranteed Second Business Day Delivery. Not all orders qualify, if there is a change or difference in shipping costs you will be contacted prior to billing.
For an order of up to: Shipping costs:
$ $
$ $
$ $
$ $

For shipping above $150 you will be contacted with the total.
International Shipping
Internation shoppers should select this option. You will be contacted with the total by email before billing. Make sure to include any extra address information we would need in the shipping notes.
 


Return Policy

Items may be returned within 30 days of receipt. Please include invoice and receipt in the parcel you are returning.
You will be responsible for all shipping costs on returns, though special circumstances may apply. 
If an item arrives damaged, you can report it to UPS to claim insurance, contact us for assistance.